To our customers:
As a nation, we have entered the Phase One (Safe Re-Opening) period after the Circuit Breaker came to an end on 1 June 2020. During Phase One, our Customer Care Centre located at Raffles Hospital will continue to be closed and face-to-face interactions customers will not resume until a later date.

We seek for your kind patience and understanding should there be a delay in our response(s) to your queries as we continue to do our best to ensure that your healthcare financing needs are taken care of.

Please contact us via other channels (see below) and we would assist with your policy matters:
• Contact our hotline at 6286 9988
• Email us at shield@raffleshealthinsurance.com
• Contact your Raffles Health Adviser or Representative

To our valued policyholders:
To help ease the financial strain on individuals and SMEs caused by the COVID-19 pandemic, RHI has joined forces with the insurance industry to provide additional support to policy holders. Click on the links below to learn how this is done through the financial measures package announced by the Monetary Authority of Singapore (MAS):

1. MAS and Financial Industry to Support Individuals and SMEs Affected by the COVID-19 Pandemic
2. Support for Individuals and SMEs Affected by the COVID-19 Pandemic

If you need further assistance, you can drop us an email at shield@raffleshealthinsurance.com or call us at 6286 9988.

Looking for A Plan That Adapts To Your Needs?

Raffles Shield complements your current MediShield Life, enhancing coverage and providing better care. Here are some of our unique features

Raffles Hospital Option

Allows you to enjoy medical treatment in Raffles Hospital without paying the full premium rate for a private plan. Payable via Medisave up to CPF additional withdrawal limits.

High Deductible Option

Complements your company’s benefits, resulting in no coverage overlaps and thus, helping you to achieve more savings from lower premiums. Payable via Medisave up to CPF additional withdrawal limits.

Protecting Your Child

In the unfortunate case of death or Total Permanent Disability (TPD) of the payor, RHI will waive the additional private insurance premiums of the IP and ensure that the child’s coverage continues.

Guaranteed Upgrade

Not sure which plan to start with? You can choose to start with Plan B and upgrade to Plan A with Raffles Hospital Option, with no additional underwriting as long as there are no downgrades and claims in the first 5 years of your policy.

Need help to find the specialist that provide the right kind of care?

Raffles Shield provides easy and convenient access to the Raffles Shield Panel of Specialists.

Read Our Latest Stories

We believe that a holistic health journey is more than just health protection, it goes much further than that. Here we are committed to sharing with you the latest health news to help you lead a healthier lifestyle.