Group Insurance Claim Submission

Fill up the form below to submit your Group Insurance claim.

Procedure To Follow

Please follow the steps below to ensure smooth processing of your claims.

For Hospitalisation and Surgical Claims

Step 2

Get your documents in order.

1. Completed 'Hospitalisation and Surgical Claim Form'.

2. Inpatient Discharge Summary / Day Surgery Discharge Form / Histology Report

3. Medical report (if any)

4. Private Integrated Shield Plan Settlement Letter (if any)

5. Medisave deduction details HRN (if any)

Step 3

Fill up the form below and attach all supporting documents (max 5 MB).

For Outpatient Medical Claims

Step 2

Get your documents in order.

1. Completed 'Outpatient Medical Claim Form'.

2. Final tax invoice

3. Medisave deduction details HRN (if any)

Step 3

Fill up the form below and attach all supporting documents (max 5 MB).

Group Insurance Claim Submission

  • Drop files here or
    e.g. medical reports, receipts of invoices (max file size 5 MB)

Enjoy greater protection at no additional cost with our

Raffles Shield 2+2 Coverage Booster

Free outpatient coverage for all Raffles Shield plans

2 x teleconsultation via Raffles Connect
2 x GP visits at Raffles Medical Clinics
CUSTOMER CARE CENTRE CLOSURE NOTICE: Please be informed that our Customer Care Centre located at Raffles Hospital (Level 1) will be closed until further notice. For enquiries related to Raffles Shield or Raffles Elite Care, kindly contact us here or call our Customer Care Hotline at 6286 9988.