Whether you are at home or working abroad, the last thing you want to worry about is your health. You need the peace of mind that you have access to the very best treatment available, whenever and wherever you need it.

This is exactly why Raffles Health Insurance (RHI) is proud to partner Bupa Global, an established and reputable international health care specialist with a wide network of participating hospitals and clinics worldwide to bring you Lifeline, insured by RHI and administered by Bupa Global.

Why Choose Lifeline?

Lifeline provides cover on a international basis. You can choose where you want to be treated in any recognised hospital or clinic worldwide. Lifeline has three levels of cover – Essential, Classic and Gold – as well as options for extra international assistance and a choice of deductibles to help you to select the cover you need to match your budget.


Essential covers any essential hospital treatment you may need, whether in an emergency or a planned visit.

All surgery, eligible cancer treatment and advanced imaging, whether received while staying in hospital or visiting as a day-patient, are covered.


Our Classic cover is designed to cover you for any specialist medical treatment or diagnosis. You will be covered for in-patient hospital stays, maternity* as well as out-patient consultations, treatment such as physiotherapy and a range of preventive health checks.

*Maternity benefits are payable only after the mother has been a member for 10 months.


Gold is the most comprehensive plan in the Lifeline range containing in-patient and out-patient care and a number of key benefits including:

  • Consultations with consultants, specialists and family doctors
  • Prescribed medicines
  • Maternity cover* after 10 months membership
  • Four preventive health checks.

*Maternity benefits are payable only after the mother has been a member for 10 months.

24x7 Access To Medical Advice Worldwide

Health advice is just one call away with Healthline. Should you or a member of your family become ill, you will be able to pick up the phone and speak to a medical professional at any time of the day or night. All three Lifeline plans give you round-the-clock access to worldwide medical advice with Healthline. The multi-lingual Healthline team is ready to give you general healthcare advice, information about local medical facilities, medical referrals and travel advice.

Optional Worldwide Medical Assistance Cover

If you think that your circumstances might require additional medical assistance, e.g. you live in a remote part of the world or somewhere with limited medical facilities, you can select one of the following two options for Assistance Cover:


If you are concerned about the quality of local medical care, this is ideal. If the treatment you need is not available locally, we will arrange for you to be evacuated to the nearest centre of medical excellence, no matter where you are in the world.


Our highest level of Assistance Cover gives you the choice of returning to your home country, to be treated in familiar surroundings, near your friends and relatives (if treatment is not available locally). If this happens, you can choose to have someone to accompany you for your visit back home.

Disclaimer And
Disclosure Statement


This is only the product information provided by Raffles Health Insurance Pte Ltd. You should seek advice from a qualified adviser if in doubt. Buying health insurance products that are not suitable for you may impact your ability to finance future healthcare needs. This brochure is not a contract of insurance. The standard terms and conditions of this plan are provided in the relevant policy contract. Details are correct at the time of printing and may be subject to change in future.

Disclosure Statement

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

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CUSTOMER CARE CENTRE CLOSURE NOTICE: Please be informed that our Customer Care Centre located at Raffles Hospital (Level 1) will be closed until further notice. For enquiries related to Raffles Shield or Raffles Elite Care, kindly contact us here or call our Customer Care Hotline at 6286 9988.