Lifeline

A premium international health plan that helps give you peace of mind at home and abroad. Insured by Raffles Health Insurance and administered by Bupa Global.

Connecting you with global medical expertise

Whether you are at home or working abroad, the last thing you want to worry about is your health. This is exactly why Raffles Health Insurance is proud to partner with Bupa Global, a leading international healthcare specialist with over 40 years of medical expertise, to bring you Lifeline.

The health plans are insured by Raffles Health Insurance and administered by Bupa Global.

raffles health insurance logo
bupa global logo

An expandable health plan for at home and abroad

Whether you are at home or working abroad, the last thing you want to worry about is your health. This is exactly why Raffles Health Insurance is proud to partner with Bupa Global, a leading international healthcare specialist with over 40 years of medical expertise, to bring you Lifeline.

Critical illness and cancer cover

Direct settlement with a large worldwide network of over 1.5 million providers
A choice of preventive care to help maintain your health

Direct access to specialist treatment without the need for a GP referral

Maternity cover after 10 months’ membership (Classic and Gold)

Deductible options to manage the cost of your plan

Lifeline provides worldwide cover, giving you the freedom to choose where you want to be treated globally.

Lifeline has three levels of cover – Essential, Classic and Gold – as well as options for extra international assistance and a choice of deductibles to help you to select the cover you need to match your budget.

Choose your level of cover

Essential

Essential in-patient cover for overnight and day-case treatment in hospital

Overall annual maximum: SGD 4,450,000 / USD 3,200,000

Classic

Rich in-patient and out-patient cover with specialist medical treatment or diagnosis benefits, plus health screening.

Overall annual maximum: SGD 6,650,000 / USD 4,800,000

Gold

The most comprehensive in-patient and out-patient plan in the Lifeline range with unlimited annual maximum.

Overall annual maximum: Unlimited

Optional cover

If you think that your circumstances might require additional medical assistance, e.g. you live in a remote part of the world or somewhere with limited medical facilities, you can select either the Evacuation or Repatriation option for Assistance Cover.
If you visit the U.S. regularly and need medical cover while you are there, consider adding U.S. cover to your plan.
A deductible is the amount you must pay towards covered expenses before we will start paying for your treatment. You can choose from a range of different deductibles, allowing you to manage the cost of your plan.

What makes us different

This plan gives you the flexibility to match your health insurance to the needs and lifestyle of you and your family, along with direct access to premium services and medical providers – at home and wherever in the world you choose to be treated.

Global medical expertise

Bupa Global, the administrator of the plan, is the worldwide part of the Bupa Group – a healthcare company with insurance as well as provision business across the world. Our health plans give you the benefit of our international experience and access to top quality medical facilities.

First-class service

You will have reassurance with 24/7 multilingual phone support from our global team of service advisers and access to virtual consultations with Global Virtual Care** mobile application around the clock.

Online management

MembersWorld is the quick and easy way for your employees to manage their healthcare plan online or via the mobile application. You can submit and track your claims, and also get prior approval on their treatment.

Second medical opinion

Give you reassurance with access to second medical opinions from international medical professionals.

*Maternity benefits are payable only after the mother has been a member for 10months.
**Global Virtual Care is provided by independent third party service provider(s); access to these services is procured by Bupa Global for your use. These services are subject to third party availability. Bupa Global assumes no liability and accepts no responsibility for information provided by the services.

Things you should know

Raffles Health Insurance Pte Ltd (“RHI”) (Company Registration Number: 200413569G) is the insurer and Bupa Global, the trading name of Bupa Insurance Services Limited, is the administrator of RHI international health insurance plans in Singapore.

Bupa International Health Plans are not MediSave-approved

This is only the product information provided by Raffles Health Insurance Pte Ltd. You should seek advice from a qualified adviser if in doubt. Buying health insurance products that are not suitable for you may impact your ability to finance future healthcare needs. This brochure is not a contract of insurance. The standard terms and conditions of this plan are provided in the relevant policy contract. Details are correct at the time of printing and may be subject to change in future.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

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