Raffles Shield - Best Medical Insurance Plan in Singapore
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announcements
COVID-19 Updates
As of 20 October 2020, all Singaporeans, Permanent Residents and Long-term Pass Holders, who travelled out of Singapore and are hospitalised for symptoms for COVID-19 within 14 days of their return, will receive cover on their Raffles Shield Plan, for COVID-19 treatment received on and after 20 October 2020.
For more information, please refer to MOH’s News Highlights.
In aid of national public health efforts, we will be extending our Raffles Shield Plans on a free and automatic basis to cover inpatient treatment of any adverse/ side effects experienced by the Insured from COVID-19 vaccination. This extension of cover is effective from 18 January 2021.
This will apply to all Insured who receive COVID-19 vaccinations approved by the Health Sciences Authority (HSA). This special coverage will be provided till 31 December 2022.
Raffles Shield Updates
New/ Enhanced Benefits
In keeping up to date with medical advancements and to provide you with a more comprehensive cover, Raffles Health Insurance (RHI) will be enhancing the following benefits to our Raffles Shield Private, A, B and Standard plans:
Revised Policy Benefits for Cancer Drug Treatment
As mentioned in the previous customer letter sent in December 2022, Your Policy’s Outpatient Chemotherapy benefit and Outpatient Immunotherapy benefit will be replaced with a new Outpatient Cancer Drug Treatment benefit and Outpatient Cancer Drug Services benefit upon renewal of your policy on or after 1 April 2023.
- Outpatient Cancer Drug Treatment benefit – Only cancer drug treatments on the CDL will be claimable under your Policy, up to the treatment-specific claim limits. Selected cancer drug treatments beyond the CDL (drug classes A, B and C1) will be claimable under riders. If you are currently undergoing cancer drug treatment, please consult your doctor early on whether your treatment is on the CDL.
- Outpatient Cancer Drug Services benefit – Services that are part of a cancer drug treatment (including treatments not on the CDL), such as consultations, scans, lab investigations, treatment preparation and administration, supportive care drugs and blood transfusions, will be claimable under the Outpatient Cancer Drug Services benefit, up to specified claims limits.
Cancer Drug Services incurred before the cancer is diagnosed, after the cancer has gone into remission, or once the course of treatment has ceased, will not be covered.
Premium Adjustment for Raffles Key Rider and Premier Rider
Due to medical inflation and that Raffles Shield premiums have remained unchanged since the launch of the product in 2018, there will be an upward revision of 15% for Raffles Key Rider and Premier Rider premium rates.
Please refer to the premium tables in the Raffles Shield Product Summary.
Updates to policy exclusions
We will be lifting the exclusion under Raffles Shield Standard Plan for (i) suicide, attempted suicide or intentional self-injury and (ii) drug addiction or alcoholism (except for controlled drugs listed under the Misuse of Drugs Act (Cap. 185) for admissions from 1 April 2023. This will be reflected in the exclusions in the revised Raffles Shield policy conditions.
Please refer to the summary of policy wording changes for the full list of policy wording changes.
To ensure greater affordability of cancer treatments and the long-term sustainability of premiums, MOH has developed a Cancer Drug List (CDL) comprising clinically proven and more cost-effective cancer treatments.
From 1 September 2022, MediShield Life (MSHL) and MediSave (MSV) will only cover treatments on the CDL. For all Integrated Shield Plans (IP), the CDL will take effect from 1 April 2023, upon the renewal of your policy. Policyholders with riders can claim for selected outpatient cancer drug treatments beyond the CDL. These changes were announced by MOH on 17 August 2021 (https://www.moh.gov.sg/news-highlights/details/government-enhances-subsidies-to-improve-affordability-of-cancer-treatment_17Aug2021) and recapped in a press release on 2 September 2022 (https://www.moh.gov.sg/news-highlights/details/transitional-support-for-cancer-patients).
You can go to https://go.gov.sg/moh-cancerdruglist to view the latest version of the CDL. The CDL currently covers most cancer drug treatments approved by the Health Sciences Authority (HSA). MOH will update it every few months to keep up with medical advancements and the latest clinical evidence.
Key Changes
1) Revised Policy Benefits for Cancer Drug Treatment
Your policy’s Outpatient Chemotherapy benefit and Outpatient Immunotherapy benefit will be replaced with a new Outpatient Cancer Drug Treatment benefit and Outpatient Cancer Drug Services benefit upon renewal of your policy on or after 1 April 2023.
- Outpatient Cancer Drug Treatment benefit – Only cancer drug treatments on the CDL will be claimable under your Policy, up to the treatment-specific claim limits. Selected cancer drug treatments beyond the CDL (drug classes A, B and C[1]) will be claimable under riders. If you are currently undergoing cancer drug treatment, please consult your doctor early on whether your treatment is on the CDL.
- Outpatient Cancer Drug Services benefit – Services that are part of a cancer drug treatment (including treatments not on the CDL), such as consultations, scans, lab investigations, treatment preparation and administration, supportive care drugs and blood transfusions, will be claimable under the Outpatient Cancer Drug Services benefit, up to specified claims limits.
From 1 April 2023 onwards, Raffles Health Insurance will be implementing the above changes to the Outpatient Chemotherapy benefit and Outpatient Immunotherapy benefit to your Raffles Shield Policies and Riders upon your policy renewal, where applicable.
Click here to view the IP and rider claim limits and coverage under each of the above benefits
2) No change in Raffles Shield Base* Plans Premium.
To better support policyholders through these changes, we will not increase your Raffles Shield Base* Plans premiums (excluding GST revisions) from 2 September 2022 to 31 August 2024. This does not apply to premiums of IP riders. Premium increases when you move to higher age bands will continue to apply.
3) Transitional Support for Patients undergoing Cancer Drug Treatment.
To allow sufficient time for affected individuals to adjust to the changes, customers on a course of cancer drug treatment as of 31 March 2023[2] and whose policies are renewing between 1 April 2023 and 30 September 2023 will continue to receive their current coverage until 30 September 2023. Thereafter, these customers will not be able to make IP claims for any treatments not on the CDL, and their claims for CDL treatments will be subject to the revised limits. Customers whose policy renewals are between 1 October 2023 and 31 March 2024 will see no change to their IP coverage until their policy renewal.
Customers who are undergoing treatments not listed on the CDL may wish to discuss with their doctors whether there are suitable alternative treatments on the CDL. However, if switching to a CDL treatment is not feasible, there is support available for those facing difficulties affording treatment.
- If you are a subsidised patient, you can approach a Medical Social Worker (MSW) in your public healthcare institution (PHI) for financial assistance such as MediFund.
- If you are a non-subsidised patient in a PHI or a patient in a private medical institution, you can approach your doctor to refer you to subsidised care in a PHI, where financial assistance may be available. The PHI’s medical team will review your treatment plan and provide financial counselling (e.g., eligibility for subsidies) before you decide whether to proceed with the transfer.
[1] Refer to the Appendix for more details.
[2] Where at least one IP claim is made for an outpatient or inpatient cancer drug treatment administered between 1 January 2023 to 31 March 2023.
*Base Plans refers to Raffles Shield Private Plan/ A+ RH/ A/ B/ Standard Plan.
To view a sample of our customer notification letter, click here.
For the updated Raffles Shield premium rates, please click here.
Since 1 March 2021, the benefits for MediShield Life (MSHL) have been enhanced. MediShield Life premiums will see an increase to keep pace with rising healthcare costs. As an Integrated Shield plan’s premium comprises of MediShield Life and a private insurance portion, while there will be no changes to the premiums for the Raffles Shield (private insurance) component, there will be an increase in total premiums for Raffles Shield plan(s).
PRODUCT UPDATES
Our New Regional Cover
RAFFLES SHIELD
Why Consider Raffles Shield
Receive private healthcare coverage at affordable premiums
Enjoy private healthcare access at Raffles Hospital while paying less than what you would for a full private plan.
We got your child covered.
Premiums for your child’s insurance policy will be waived in the unfortunate event of death or total permanent disability of the payor to ensure that your child’s coverage continues*.
Pay less by complementing your company’s medical benefits
Avoid paying for duplicate coverage and enjoy cost savings with an insurance policy that complements your company’s medical insurance plan.
Flexibility to change your plan
Choose to upgrade your plan to a higher ward entitlement without the need for additional underwriting*.
*Waiver of premiums and guaranteed plan upgrade are subject to terms and conditions. You can learn more about these features from our Raffles Health Advisors here.
Life Stories
Hear From Our Clients
Pleasant sales experience and onboarding process
As a cancer survivor, I was doubtful about finding a health insurer that is able to accept me with my medical history. Despite my skepticism, I managed to connect with Joy, my Raffles Health Advisor (RHA), who was very patient and genuine in attending to my questions for hours via a video conference call. She made me feel assured that my needs and concerns are thoroughly addressed. She was also very helpful in following up with my application process and for that, I am very grateful.
Affordable health insurance plan for my child
As a young mother, I wanted to find an affordable health insurance for my kid. However, I was concerned about the rising cost of medical insurance in Singapore. Thankfully, Raffles Health Insurance provided me with health insurance plans that are priced decently lower than my previous one. Furthermore, I really liked the additional assurance that Raffles Shield will continue to provide medical insurance coverage for my kid should anything happen to me with their ‘Waiver of Premiums for Child’ benefit until my kid is 21 years of age.
Unique 'Raffles Shield A Plan' with 'Raffles Hospital Option'
As someone who is looking for both public and private hospital coverage at an affordable price, I was doubtful that I would be able to find a plan that can tailor to my specific needs. Despite my doubts, Daniel, my Raffles Health Advisor (RHA), informed me that Raffles Health Insurance offers the ‘Raffles Shield A Plan + Raffles Hospital Option’ that is able cover up to public hospital ‘A’ wards AND provide private hospital coverage at Raffles Hospital. This unique plan is able to meet my hospitalisation needs quite well.
Contact Us
Get In Touch With Us
Medical insurance can be complex. Let us simplify it for you.
If you need any assistance in choosing the best health insurance plan for you or your loved ones, you may contact our Raffles Health Advisors for a free consultation here.
Other Information
Things You Should Know
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
Having a comprehensive medical insurance plan is now easy with Raffles Shield. We have several health insurance plans that can be customised according to your needs. There are plenty of health insurance plans in Singapore to choose from. However, many people choose Raffles Shield for several reasons. Our insurance plans, competitive premiums, and quick turnaround for claims are just a few things that help us establish a strong standing in the industry. Let us help you get the right plans and protect you and your family.